Services

How to create a service#

1. Open the menu item with your service label (e.g. Services).
2. Click New service at the top right.
3. Fill in Name, Duration (min) and the Price field. These three are required.
4. Optional: add a Category (optional, groups the listing) and a Buffer after (min).
5. Optional: add an image under Image (optional, shown on the booking page) – via Upload or an image address.
6. Click Create.

A service can only be booked once at least one person offers it. Check this in your team's menu item (see below).

What duration, buffer and category do#

Duration (min) is the length of the appointment. Buffer after (min) leaves some breathing room, e.g. for tidying up: online, this service is only offered at times that are at least that many minutes away from other appointments. Category groups the list, e.g. all haircuts together. Services without a category appear under Other.

How to change a service#

1. Open the menu item with your service label (e.g. Services).
2. Click the pencil Edit next to the service.
3. Change the fields, e.g. duration or price.
4. Click Save.

Appointments that are already booked keep the price that applied when they were booked.

How to set who offers a service#

1. Open the menu item with your team label (e.g. Barber).
2. Click the pencil Edit next to the person.
3. Under Offered Services, tap the services this person offers. Selected ones show a check mark.
4. Click Save.

Newly created people automatically offer all active services. A new service has to be assigned to existing people by you.

How to ask for a deposit for a service#

1. Open the service with Edit.
2. Enter in the Deposit field the amount due when booking online. 0 means no deposit.
3. Click Save.

The deposit is only requested if online payment is set up and switched on under Settings → Payments. If payment of the full price is selected there, the service price applies instead of the deposit.

How to hide or delete a service#

1. Open the menu item with your service label (e.g. Services).
2. Click Deactivate next to the service. It shows as inactive and can no longer be booked online.
3. Activate makes it bookable again.
4. To remove it for good, click the bin Delete and confirm.

A service with bookings can't be deleted. Deactivate it instead – that way past appointments and reports stay complete.