BookelvaHelp

Booking page

Here you decide what your customers see on the public booking page and how they can book. You find everything under Settings.

How to adjust texts and display

Admins only
  1. Open Settings → General and enter the Shop name and the Tagline (subtitle) under Business.
  2. Switch to Settings → Booking page.
  3. Under Display, choose whether Show prices and Show reviews are switched on.
  4. If needed, write a Notice text on the booking page, for example “Please arrive 5 minutes early.”.
  5. Under Social media & SEO, enter your links and a short description for Google.
  6. Click Save in the bar at the bottom.

How to set lead time, booking window and cancellation deadline

Admins only
  1. Open Settings → Booking rules.
  2. Under Times, enter the Minimum lead time (minutes): how short-notice a booking may be at the latest.
  3. Use Bookable up to (days in advance) to set how far into the future people can book.
  4. Choose the Time grid (minutes) in which free times are offered.
  5. Under Cancellation & reminder, enter the Cancellation deadline (hours).
  6. Switch Customers can cancel online and Customers can reschedule online on or off.
  7. Click Save.

The cancellation deadline also applies to rescheduling: customers can make changes online up to this many hours before the appointment.

How to set up the booking form

Admins only
  1. Open Settings → Booking page and scroll to Booking form.
  2. Switch on Allow customer notes if customers may add a request when booking.
  3. Switch on Hidden assignment if customers should not pick a person and the system assigns one automatically.
  4. With hidden assignment, enter a text under Shown to customers instead of the name, for example “Our team”.
  5. Click Save.

In the admin you always see who takes the appointment, even with hidden assignment.

How to set logo and accent colour

Plan: Pro and aboveAdmins only
  1. Open Settings → Appearance.
  2. Under Logo & colour, tap Upload and choose your logo as an image file (any common image format).
  3. Keep the suggested Accent colour or pick another one from the colours under From the logo:.
  4. Check the colour on the Preview swatch.
  5. Click Save.

If a colour is hard to read on a dark background, the booking page lightens it automatically.

How to add a hero image and gallery

Admins only
  1. Open Settings → Appearance and scroll to Images.
  2. Under Hero image (first image on the booking page), upload an image and click Save.
  3. In the gallery, tap Add images to add up to 8 images or videos.
  4. Change the order with Move forward and Move back or remove an image with Remove.

The gallery is part of the Pro, Business and Premium plans. Gallery images are saved immediately. Videos can only be added as a link (MP4 or WebM), not uploaded.

How to hide “Appointments by Bookelva”

Plan: Pro and aboveWeb admin onlyAdmins only
  1. Open Settings → Booking page.
  2. Under Display, switch off Show “Appointments by Bookelva”.
  3. Click Save.

It is a subtle link at the bottom of the booking page.

Didn’t find what you need?

Admins can send us a request in the web admin under Support (only admins see this menu item). Or write to support@bookelva.ch.