Calendar sync

How to connect Google Calendar or Microsoft 365#

1. Open Calendar sync in the menu.
2. Find the card of the person whose calendar you want to connect.
3. In the row Google Calendar or Microsoft 365 / Outlook, tap Connect.
4. Sign in with Google or Microsoft and allow access to the calendar.
5. Back in Bookelva, a message confirms the connection and the connected account appears under the provider.

With the Team role you can only connect your own calendar. Admins can connect the calendars of all people.

How to connect Apple iCloud#

1. At appleid.apple.com, create a new password under Sign-In & Security → App-Specific Passwords.
2. In Bookelva, open Calendar sync and tap Connect in the person's Apple iCloud row.
3. Enter your Apple ID (email) and the app-specific password.
4. Tap Connect iCloud.

Do not use your regular Apple password. Apple iCloud is synced at intervals, not in real time.

What gets synced#

New appointments land automatically in the person's connected calendar, with the service and the customer's name in the title and phone and email in the description. Private appointments in that calendar block the time for the next 60 days, so nobody can book online then. If you move an appointment in the calendar, Bookelva moves the booking too and adjusts the reminders. If you delete an appointment in the calendar, the booking is cancelled in Bookelva. If a person has connected several calendars, new appointments go to the one connected first.

Customers do not get an email about changes made in the external calendar. Only people who booked through the Bookelva app get a phone notification when an appointment is moved. So let your customers know yourself.

How to fetch changes right away#

Changes from Google Calendar usually arrive right away. Microsoft 365 and Apple iCloud are synced at regular intervals.

1. Open Calendar sync.
2. At the top, tap Sync now.
3. Read the message: in the web admin, it shows how many external appointments were imported, moved or cancelled. In the iOS app, it only says Sync complete.

If the sync reports a connection with an error, disconnect that calendar and connect it again.

How to disconnect a calendar#

1. Open Calendar sync.
2. In the person's row for the provider, tap Disconnect.

Private appointments from that calendar then no longer block any time. Appointments already in the external calendar stay there. If your plan does not include calendar sync, existing connections show paused – you can still disconnect them.