BookelvaHelp

App

With the Bookelva app you have your calendar, bookings, inbox and customers with you on iPhone, iPad or Android. The app shows the same data as the web admin and follows your shop's language.

How to sign in to the app

App only
  1. Install the Bookelva app on your iPhone, iPad or Android device and open it.
  2. Enter your shop's address, for example salon-aurora.bookelva.ch, and tap Connect.
  3. Enter your login under Email or username and your password, then tap the sign-in button.
  4. If you already have a passkey, tap Sign in with passkey instead.
  5. If you sign in for the first time with the initial password from the welcome email, or if your password was reset by an admin or by Bookelva, you first set your own password. After that you can create a passkey and sign in with Face ID, Touch ID or your screen lock.

You use the same login as in the web admin. If an admin created a login with a password for you, you sign in with it directly; the app doesn't ask you to change it. Still replace it with your own under My account. Switch shop connects the app to another shop.

Notifications for new bookings

App only
  1. Sign in to the app.
  2. Allow notifications when your device asks.
  3. Every new online booking triggers a notification. When you tap it, the app opens the Bookings list, where you find the new booking.

Notifications go to every device on which someone from your shop is signed in to the app and has allowed notifications. You can turn them off in your device settings.

Widget and Apple Watch

App only

On iPhone and iPad, the home screen widget shows today's bookings; the medium size gives quick access to calendar, bookings and inbox. On Apple Watch you see today's and upcoming bookings and can open a booking. The watch takes over the sign-in from the iPhone. On Android, the Bookelva Agenda widget shows today's bookings and new messages.

  1. Sign in to the app first.
  2. Long-press an empty spot on the home screen and add the Bookelva widget.
  3. For Apple Watch, install Bookelva on the watch. It connects through your iPhone.

What you do in the web admin

Web admin only

Most tasks work both in the app and in the web admin. A few settings only exist in the web admin, at your shop's address followed by /admin: Card reconciliation for the register, VAT and chart of accounts under Accounting → Settings, the guide for your own domain under Settings → Domain & website, whether your shop appears in the customer app (Settings → Bookelva app), importing your customers from a CSV file, and your plan and invoices under Support.

The App page in the web admin

Web admin onlyAdmins only

The App menu item in the web admin opens the Web app page. It is about your customers, not the app for your team: your customers can add your booking page to their home screen with one tap, with your icon and name. This is already active, and the booking page shows a button to install it. There is nothing to set up.

Didn’t find what you need?

Admins can send us a request in the web admin under Support (only admins see this menu item). Or write to support@bookelva.ch.